Frequently Asked Questions

Precious Lux Gems is here to make your jewelry buying process a pleasure. Explore some of the most frequently asked questions that come our way and get all the information you need to make the perfect purchase.

What payment methods do you accept?

We accept paylah, paynow, Atome, bank transfer and cash.

How do I find out my ring size?

Choosing the perfect ring is essential for comfort and style. We recommend measuring your finger using a ring sizer or a piece of string. If you're unsure, consider visiting a local jeweler for an accurate measurement. Remember, it's always better to size up if you're in between sizes, as rings can always be resized later!

What’s the best way to take care of my jewelry?

Store jewelry in a dry, lined jewelry box or soft pouches to prevent scratches and tarnishing. Keep pieces separated to avoid tangling or damage. Polish with a soft cloth. For deeper cleaning, soak non-porous gems (e.g., diamonds) in warm water with mild dish soap and gently scrub with a soft toothbrush. Avoid harsh chemicals and consult a jeweler for delicate pieces.